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Management software for orthopaedic shops

An orthopaedic shop runs on two things: products off the shelf and fittings in the diary — and a fitting enquiry nobody answered or a customer who couldn't check stock is a sale lost. Management software for orthopaedic shops puts an online shop, fitting-appointment booking and win-back emails in one place, so the counter and the fitting diary stay busy.

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In brief

  • Management software for orthopaedic shops centres on an online shop and fitting-appointment booking — customers order and book from their phone, any hour.
  • Fitting appointments connected to your diary keep the specialist service — insoles, supports, mobility aids — running smoothly.
  • An AI assistant answers the repeat questions — products, fittings, prescriptions, prices — by chat and WhatsApp, at any hour.
  • Email marketing brings customers back: replacement reminders, new products and offers, on autopilot.

An orthopaedic shop's day is the counter and the fitting room: selling products, booking fittings, and not losing a sale because a customer couldn't check stock or book a fitting. Management software starts exactly there, with an online shop and fitting-appointment booking — customers order products and book a fitting from their phone, straight into your diary. Fewer "do you have it?" calls, fewer empty fitting slots.

Around that you switch on what keeps both sides busy: an AI assistant that answers the repeat questions — "do you do custom insoles?", "do you take prescriptions?", "how much for a support?" — on WhatsApp at any hour, so no enquiry goes cold; and email marketing that brings customers back with replacement reminders, new products and offers, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer who finds you orders a product or books a fitting in a few taps, without calling. We set it up in the real language of an orthopaedic shop — products, fittings, prescriptions — connect it to your site, and support you closely, so you stay with your customers, not on the phone.

The modules orthopaedic shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online booking & calendar

Your clients book from their phone at any hour, with reminders that stop no-shows.

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of orthopaedic shops.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer finds an orthopaedic shop on Google needing support or a fitting and wants to act now. We connect the management software with your website and your Google Business Profile so they order a product or book a fitting the moment they find you, no call needed. Making that first tap effortless is what turns an "orthopaedic shop near me" search into a sale or a booked fitting.

Frequently asked questions

Does the online shop and fittings fit how my shop works? +

Yes. We set up an online shop and fitting-appointment booking around your products and services, so customers order or book the right thing and it lands where you manage the counter and the diary, without a second system.

Can it book fitting appointments? +

Yes — fitting appointments connect to your diary, so customers book the specialist service (insoles, supports, mobility aids) online and the diary stays full.

Can it handle the WhatsApp questions? +

The AI assistant answers the repeat ones — products, fittings, prescriptions, prices — by chat and WhatsApp at any hour, and points customers straight to ordering or booking. You stop answering the same questions.

How does it bring customers back? +

With email marketing on autopilot: replacement reminders (insoles, supports wear out), new products and offers, with ready-made templates and tracking — so a first sale becomes a repeat customer.

Much more than a website

Not just your website. Your practice's diary and CRM.

Online appointments with reminders, every patient's record and automatic alerts that cut no-shows.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

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