Health & wellbeing · TePublico.NET

Management software for orthopaedic shops

Half the stock is sized, some of it is hired out and some of it is made to measure. Management software for orthopaedic shops tracks sizes, hire contracts and custom orders in the same place.

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In brief: software for orthopaedic shops

Stock is counted by size and side, not by product.
Hired equipment is an asset that must come back.
Custom orders are jobs with a measurement and a supplier lead time.
Prescriptions and reimbursement claims need their own paperwork trail.

The unit is the size and the side. A support in medium left is not interchangeable with medium right, and a stock system that counts products rather than variants sends somebody home with the wrong thing.

Hire is a second inventory with a return date. What is out, with whom, since when and in what condition determines whether the shop still owns its equipment at the end of the year.

Custom work is a job, not a sale. A measurement, a supplier, a lead time and a fitting appointment when it arrives: without tracking, the customer rings before the shop knows the item has been delivered.

Reimbursement has its own trail. Prescription details, claim submission and payments arriving later behave nothing like a counter sale, and unclaimed items are money the shop has already spent.

The modules orthopaedic shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online booking & calendar

Your clients book from their phone at any hour, with reminders that stop no-shows.

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it for orthopaedic shops, step by step

1

We look at your day-to-day

We walk through your busiest hour: the moment everything lands at once and enquiries get left behind.
2

We choose the modules

We check what you are already paying for elsewhere, so you are not buying the same thing twice.
3

We set it up for your sector

We teach the assistant the questions you actually get: prices, hours, availability.
4

We connect it to your website

We check the whole path once from the outside, as a customer, before anything goes live.
5

We hand it over working

Simple training and close support so you get value from day one.

It starts where your customer finds you

Most enquiries name a diagnosis or an operation and a date. Recording both at first contact is what lets the shop say what is in stock, what is hired and when a fitting could happen.

Frequently asked questions about software for orthopaedic shops

Why count stock by variant? +

Because a size and a side are different products. Counting at product level is how somebody is sent home with a left support for a right knee, which is a return and an apology rather than a sale.

How should hired equipment be tracked? +

With a return date and a condition record. Items out on hire are assets, and shops without that discipline discover at the year end how much simply never came back.

Are custom orders different from sales? +

They are jobs with several stages. A measurement, a supplier lead time and a fitting appointment when it arrives all need following, otherwise the customer chases the shop for its own delivery.

Why track reimbursement separately? +

Because the money arrives later, from somebody else. Prescription details and submitted claims behave nothing like a counter sale, and anything unclaimed is stock the shop has already paid for.

Much more than a website

Not just your website. Your practice's diary and CRM.

Online appointments with reminders, every patient's record and automatic alerts that cut no-shows.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

What orthopaedic shops look for

If any of these is what you're after, this software is for you.

medical retail software
size and variant stock control
equipment hire tracking
custom order management
reimbursement claim tracking

What your management software includes

Appointments without the phone

Booking, confirmation and reminders run themselves, so reception is free for the patients in the room.

One record, one place

History, consents and follow-up per patient, instead of folders and memory.

The recall that happens

Recall reminders go out on their own: the six-month check-up stops falling through.

Shall we put the day-to-day in one place?

We'll show you the modules that fit how you already work. Demo and quote, no commitment.

Management software for other sectors

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