Weeks often pass between the consultation and the decision, and that gap is where the revenue quietly leaks away. A planned follow-up after the appointment — unpushy, but existing at all — recovers a considerable share of those cases.
Consent and what was explained belong to the appointment and to the system. Date, what was covered, the product used with its batch number and a record of the information given: if a complaint ever arrives, that's the only thing that counts.
Top-ups are the steadiest income these clinics have. When a treatment fades after six to nine months, the reminder should go out at the right moment rather than waiting for the patient to think of it.