Websites for supported living homes

Web design for supported living homes

Supported living is a tenancy with care attached, not a care home — and that distinction changes the rights, the funding and who inspects what.

Someone looking for a practice is usually in pain and short on patience. They want to know whether you treat this, when there is an appointment, and what will actually happen — in that order, and without having to ring.

Trust comes before price: a team with faces, real qualifications, honest reviews and a plain description of how a session goes. That is exactly what people check before they book.

Insurers, refunds and what a first session actually includes decide more visits than any explanation of the technique. Written on the page, they save the phone call most people never make.

Who you treat matters as much as what you treat: children, athletes, older patients, pregnancy, people who are nervous about it. Saying so plainly brings the right patient and spares the one you cannot help.

Your supported living home competes for the attention of customers who decide on their phone. A slow or dated website — or none at all — loses you bookings and calls every day. That's why we build sites for supported living homes that turn visits into customers: the goal is that families ask about vacancies and arrange a visit.

We think of your website as another team member: with vacancy enquiries and visits working 24/7, plus the support provided and the staff and costs, funding and how to arrange a visit. You focus on your supported living home; the website handles capturing and serving.

No recycled templates: we start from your brand, your colours and your photos to create a unique website for your supported living home, responsive and lightning-fast. And we leave it ready for you to edit without any technical know-how.

Reviews and your Google profile decide many visits to a supported living home. We work your Google Business Profile, reviews and website SEO together, so when people search for you in your city, you appear — first and well rated.

Shall we talk about your supported living home's website?

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In brief: web design for supported living homes

  • We write the copy after a conversation about your work — an hour of your time, and it is the part that sells.
  • Design that earns trust: for supported living homes the first impression happens online.
  • Remote work with supported living homes anywhere, over 15 years of experience and a price agreed up front.
  • Built for Google from the ground up, so people find you rather than merely visit.

⚙️ Not just a website, a tool

The site works when you cannot: it answers the obvious questions, shows the work and takes the enquiry at eleven at night.

What your website includes

Tenancy and care, separately

Two agreements, two sets of rights.

How it is paid for

Assessment, funding, direct payments.

Inspection and ratings

What is regulated, and where to check.

Visiting and vacancies

Availability, and arranging a look round.

How we work with supported living homes, step by step

  1. 1

    We look at your business

    We pin down what the site has to produce: calls, bookings, enquiries with a photo attached.

  2. 2

    Structure and content

    We decide which questions the page answers up front: price range, how it works, hours, parking.

  3. 3

    Design and build

    We keep the ways to reach you visible — call, message, book — on every screen size.

  4. 4

    Launch and Google

    We look at the numbers after four weeks and fix the places where visitors drop out.

  5. 5

    Handed over working

    We show you how to change texts, prices and photos yourself, in one session and without a manual.

Frequently asked questions about web design for supported living homes

How is this different from a care home? +

The resident holds a tenancy and buys care separately, which affects independence, rights and benefits. Families arrive assuming it is the same thing and make the wrong comparison.

Who pays for it? +

A needs assessment leading to funded support, alongside housing costs, with direct payments as an option. Sorting the funding route is usually the hardest part for a family.

Where can we check the rating? +

The care provision is inspected and rated, and the report is public. Linking to it rather than quoting selectively is what a cautious family notices.

Can we look round? +

Current vacancies and how to arrange a visit, including meeting staff. Nobody chooses a home from photographs, and the visit is the decision point.

What are we allowed to publish? +

Treatments, prices and the practitioner's credentials, yes. Patient photographs and testimonials need written consent, and we set that up rather than assume it.

Can patients book without registering? +

Yes, with name, phone and reason for the visit. Anything more and half of them abandon before finishing.

Can we publish treatment prices? +

A from-price with what it includes. It stops the calls that were only ever asking, and the regulator has no issue with it.

Where is the data stored? +

In Europe, with consent taken before anything is sent and nothing clinical in the form. Asking for the reason for the appointment in free text is the sensible limit.

And the privacy policy? +

It is part of the job, along with a cookie notice that loads only what is needed. We set both up rather than leaving them on your desk.

Who writes the texts if my English is not perfect? +

We do, and then you read them aloud. If a sentence does not sound like you, it does not stay — the site has to survive a customer quoting it back.

How many revisions are included? +

Two rounds before launch, and the small fixes afterwards without counting. What is not included is redesigning it twice, and we say so before starting.

Can you keep my current domain? +

Yes, and we prefer it. Losing a domain that has been printed on vans and business cards costs more than any redesign gains.

Much more than a website

Not just your website. Your practice's diary and CRM.

Online appointments with reminders, every patient's record and automatic alerts that cut no-shows.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel
Real projects

Sites of ours that are already up and running

Out of respect for our clients we show each project by its sector and city, with no names.

See the full portfolio →

Ready for a website that works?

Tell us about your supported living home and we'll prepare a no-obligation quote.

We reply within 24 hours · No obligation

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