The exercise programme belongs in the patient record. Prescribed, sent and reviewed in the same place as the notes, it can be adjusted at the next appointment instead of being rewritten from memory.
Reports are real work with real deadlines. Employers, insurers and solicitors all want them, they are chargeable, and a clinic that does not track them writes them at nine in the evening for nothing.
Outcome measures turn discharge into a decision. A score at the start and the same score six weeks later tells the patient why they are finishing and gives the clinic an answer when somebody asks whether it worked.
The diary fills from the outside in. Before nine and after six sell out first because patients come around work, and knowing which of those slots are habitually empty is worth more than any general availability figure.