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Management software for parapharmacies

A parapharmacy runs on repeat trade and advice — the regular skincare order, the customer who trusts your recommendation. Management software for parapharmacies puts an online shop with click-and-collect, subscriptions and win-back emails in one place, so the counter stays busy and customers keep coming back.

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In brief

  • Management software for parapharmacies centres on an online shop with click-and-collect — customers order and reserve from their phone, any hour.
  • Subscriptions turn the regular skincare or supplement order into recurring revenue that arrives on schedule.
  • An AI assistant answers the repeat questions — stock, brands, advice, hours — by chat and WhatsApp, at any hour.
  • Email marketing brings customers back: reorder reminders, new products and offers, on autopilot.

A parapharmacy's week is repeat trade: serving the regulars, taking click-and-collect, and not losing a sale because a customer couldn't check stock online. Management software starts exactly there, with an online shop and click-and-collect — customers order and reserve from their phone, ready in minutes. Fewer "do you have it?" calls, fewer sales lost to the online giant.

Around that you switch on what makes the trade recurring: subscriptions that turn the regular skincare or supplement order into scheduled revenue; an AI assistant that answers the repeat questions — "do you stock this brand?", "what do you recommend for...?", "are you open Sunday?" — on WhatsApp at any hour; and email marketing that brings customers back with reorder reminders, new products and offers, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer who finds you orders or subscribes in a few taps, without calling. We set it up in the real language of a parapharmacy — products, brands, subscriptions — connect it to your site, and support you closely, so you stay advising customers, not on the phone.

The modules parapharmacies need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online orders & pickups

Your clients place orders with a pickup date from their phone, without jamming the phone or the counter.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of parapharmacies.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer finds a parapharmacy on Google and wants to order or reserve now. We connect the management software with your website and your Google Business Profile so they order or subscribe the moment they find you, no call needed. Making that first tap effortless is what turns a "parapharmacy near me" search into a regular customer.

Frequently asked questions

Does the online shop fit how my parapharmacy works? +

Yes. We set up an online shop and click-and-collect around your brands and ranges, so customers order or reserve and it lands where you manage the counter, without a second system.

Can it run subscriptions? +

Yes — and it's a big recurring win. Customers subscribe to their regular skincare or supplements and they arrive on schedule, turning the regular order into predictable revenue.

Can it handle the WhatsApp questions? +

The AI assistant answers the repeat ones — stock, brands, advice, hours — by chat and WhatsApp at any hour, and points customers straight to ordering. You stop answering the same questions at the counter.

How does it bring customers back? +

With email marketing on autopilot: reorder reminders, new products and offers, with ready-made templates and tracking — so a first sale becomes a loyal, repeat customer.

Much more than a website

Not just your website. Your practice's diary and CRM.

Online appointments with reminders, every patient's record and automatic alerts that cut no-shows.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

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