Software for bike shops

Management software for bike shops

A workshop full of half-finished jobs waiting for parts is the normal state of this business. Management software for bike shops connects job tickets, parts orders and customer updates so nothing sits forgotten on a hook.

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In brief: software for bike shops

Job tickets need a status, because most delays are waiting for a part.
Parts arrive from several suppliers with different lead times.
Service history per bike is what makes the next visit quick.
Seasonal demand needs measuring to staff the workshop properly.

The job ticket is the workshop. What is wrong, what was agreed, what it will cost and what it is waiting for: a bike hanging up with no visible status is one nobody dares to phone the owner about.

Parts come from several suppliers on different schedules. Knowing what has been ordered, from whom and when it is due is what turns a vague soon into a date the customer can plan around.

History belongs to the bike. What was replaced and when means the next service starts from knowledge rather than from an inspection, and it makes an honest recommendation possible instead of a guess.

The season has to be measured to be staffed. Knowing how many jobs came through in each week last spring is what decides whether to take on help in March or to turn work away.

Ready to run your business from one panel?

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The modules bike shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

Analytics

What brings you clients and what doesn't, in a clear panel with no jargon, to decide with data.

How we do it for bike shops, step by step

1

We look at your day-to-day

We count the enquiries arriving each week by phone, WhatsApp and website — and how many go cold.
2

We choose the modules

We check what you are already paying for elsewhere, so you are not buying the same thing twice.
3

We set it up for your sector

We reproduce your real rules — your hours, your services, your exceptions — not the factory defaults.
4

We connect it to your website

So managing starts where the customer finds you: your website and Google profile.
5

We hand it over working

Simple training and close support so you get value from day one.

It starts where your customer finds you

Most enquiries describe a symptom and ask how soon. Recording the bike, the fault and whether it is electric at that point is what lets the shop answer with a date and a price band.

Frequently asked questions about software for bike shops

Why do job tickets need a status? +

Because most of the delay is waiting for parts. A bike hanging on a hook with nothing recorded is one nobody can give an update on, and that silence is what produces the complaint.

How should parts ordering be tracked? +

By supplier and expected date. Several suppliers with different lead times is normal here, and knowing which order a bike is waiting on turns a vague soon into a day the customer can plan around.

Is service history per bike useful? +

It makes the next visit fast and honest. Knowing what was replaced and when means the recommendation is based on the record rather than on whatever the inspection happens to notice.

Why measure the season? +

To staff it. Knowing how many jobs came through in each week of last spring is the difference between hiring help in March and turning away a fortnight of work.

Much more than a website

Not just your website. Your store and CRM in one panel.

Orders, customers and email campaigns to sell again — no paid external tools.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

What bike shops look for

If any of these is what you're after, this software is for you.

bike shop workshop software
job ticket software
parts ordering tracking
service history software
repair shop management

What your management software includes

Customers who come back

Who bought what and when: the basis for an offer that doesn't go to the whole list.

Reserve and collect

Put items aside, confirm collection, send the reminder — with no paper under the till.

What actually sells

Sales by category and campaign, so the next order rests on numbers rather than a hunch.

Shall we put the day-to-day in one place?

We'll show you the modules that fit how you already work. Demo and quote, no commitment.

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