The urgent search is «dry cleaner open now» and it is won on opening hours and turnaround, nothing else. The planned one — a dress, a suede coat, a rug — is won on evidence that you have done it before, which is a photograph and a price.
Collection and delivery changes the geography completely: it turns a shop that competes with the corner into one that competes across the whole city. If you offer it, it needs its own page and its own coverage area, not a line in the footer.
Your services are where the SEO lives. Ranking for "suit dry cleaning", "wedding dress cleaning", "duvet cleaning" or "laundry collection and delivery" brings the customers who need precisely what you do. We write the page each of those queries deserves, so Google sends you orders, not just clicks.
The prompts are «can this stain be removed» and «how do I wash a down jacket». Answering them properly costs you a few DIY jobs and earns you the ones that end badly at home — which are the profitable ones.