Software for jewellers

Management software for jewellers

High-value stock, customers' own property on the premises and repairs that leave the building. Management software for jewellers tracks items by piece, repair jobs and valuations.

In brief: software for jewellers

  • Stock is individual pieces, not quantities of a product.
  • Customer property in for repair is a liability, not stock.
  • Repairs often go out to a workshop and have to come back.
  • Valuation records are consulted years afterwards.

Each item is unique. A ring is a single object with its own cost, weight and stones, and a system that counts products rather than pieces cannot tell what is actually in the safe.

Customer property is the sensitive part. A watch or a ring left for repair belongs to somebody else, and knowing exactly where each piece is, at every moment, is both a legal and a reputational necessity.

Repairs travel. Work sent to an external workshop leaves the shop's control, and a customer asking where their grandmother's ring is deserves a precise answer rather than an approximate one.

Valuations are consulted long afterwards. A document produced today may be needed after a burglary in six years, and the record of what was described and photographed is what makes it useful.

Ready to run your business from one panel?

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The modules jewellers need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

Analytics

What brings you clients and what doesn't, in a clear panel with no jargon, to decide with data.

How we do it for jewellers, step by step

  1. 1

    We look at your day-to-day

    We count the enquiries arriving each week by phone, WhatsApp and website — and how many go cold.

  2. 2

    We choose the modules

    We leave out anything you would not use this quarter; it stays there for when you want it.

  3. 3

    We set it up for your sector

    We bring across your existing customer records, so you do not start from zero and nothing is lost.

  4. 4

    We connect it to your website

    We put booking where people already are — the website, the profile, the WhatsApp thread.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

Enquiries tend to describe a piece and what is wrong with it, often with a photograph attached. Keeping both together is what makes a realistic quote possible before anybody carries the item into the shop.

Frequently asked questions about software for jewellers

Why track stock piece by piece? +

Because every item is unique. A ring has its own cost, weight and stones, and a system counting product lines cannot tell anybody what is genuinely in the safe.

How should customer property be handled? +

Separately from stock and with precise locations. A watch left for repair belongs to somebody else, and knowing exactly where it is at any moment is both a legal duty and a matter of reputation.

What happens when repairs go out? +

They leave the shop's control and must still be traceable. A customer asking after an inherited ring deserves an exact answer, not an assurance that it is with somebody.

Why keep valuation records? +

Because they are consulted years later. A valuation produced today may be needed after a burglary in six years, and what was described and photographed is what makes it worth anything.

Much more than a website

Not just your website. Your store and CRM in one panel.

Orders, customers and email campaigns to sell again — no paid external tools.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

What jewellers look for

If any of these is what you're after, this software is for you.

  • jewellery retail software
  • unique item stock control
  • customer property tracking
  • repair job management
  • valuation record keeping

What your management software includes

Customers who come back

Who bought what and when: the basis for an offer that doesn't go to the whole list.

Reserve and collect

Put items aside, confirm collection, send the reminder — with no paper under the till.

What actually sells

Sales by category and campaign, so the next order rests on numbers rather than a hunch.

Shall we put the day-to-day in one place?

We'll show you the modules that fit how you already work. Demo and quote, no commitment.

We reply within 24 hours · No obligation

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