The first search is a confession. Somebody typing that they cannot cope alone is at the point of asking for help, and a page that responds without judgement reaches them before any comparison of centres begins.
Conditions change what is needed. Dementia, reduced mobility and post-stroke recovery require different staffing and different activities, and naming them reaches families whose situation is specific.
Money is searched before centres are. What a day costs, what is subsidised and how an assessment works comes from people who do not yet know whether this is affordable at all.
The reluctant parent is an unwritten subject. How to raise it, what to say and how other families managed is searched quietly and answered almost nowhere, and it earns the enquiry when the conversation finally happens.