Software for phone repair shops

Management software for phone repair shops

A phone repair shop runs on a steady bench and fast quotes — and an enquiry nobody answered is a repair gone to the shop next door. Management software for phone repair shops puts online repair booking and quotes, an assistant that handles the questions and win-back emails in one place, so the bench stays busy.

In brief

  • Management software for phone repair shops centres on online repair booking by model and fault — customers get a price and book from their phone, any hour.
  • Automatic status updates keep customers informed — booked, in repair, ready — cutting the "is it done yet?" calls.
  • An AI assistant answers the repeat questions — prices, turnaround, models, availability — by chat and WhatsApp, at any hour.
  • Email marketing brings customers back: accessory offers, other-device reminders and win-backs, on autopilot.

A phone repair shop's day is the bench and the counter: quoting repairs, booking jobs, and not missing an enquiry while you're mid-repair. Management software starts exactly there, with online booking by model and fault — customers get an instant price and book the repair from their phone, and automatic reminders keep the counter moving. Fewer calls mid-repair, fewer jobs lost to the shop that quoted faster.

Around that you switch on what keeps the bench busy: automatic status updates (booked, in repair, ready) that cut the "is it done yet?" calls; an AI assistant that answers the repeat questions — "how much for an iPhone screen?", "how long does it take?", "do you fix water damage?" — on WhatsApp at any hour; and email marketing that brings customers back with accessory offers and win-backs, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer with a cracked screen who finds you gets a price and books in a few taps, without calling. We set it up in the real language of a repair shop — models, faults, turnaround, parts — connect it to your site, and support you closely, so you stay on the bench, not on the phone.

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The modules phone repair shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

Analytics

What brings you clients and what doesn't, in a clear panel with no jargon, to decide with data.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of phone repair shops.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer with a cracked screen finds a repair shop on Google and wants a price and a slot now. We connect the management software with your website and your Google Business Profile so they get a quote and book — model and fault — the moment they find you, no call needed. Making that first tap effortless is what turns a "phone repair near me" search into a job on the bench.

Frequently asked questions

Does repair booking fit how my shop works? +

Yes. We set up booking and quoting around your repairs — models, faults, turnaround, parts — so customers pick the right repair and it lands where you manage the bench, without a second notebook.

Can it give customers a price up front? +

Yes. Customers pick model and fault and get an instant estimate, then book — the fast quote that wins the job over the shop that made them wait for a reply.

Can it keep customers updated on the repair? +

Yes — automatic status updates (booked, in repair, ready) keep customers informed and cut the "is it done yet?" calls, so your counter keeps moving.

How does it bring customers back? +

With email marketing on autopilot: accessory offers, other-device reminders and win-backs, with ready-made templates and tracking — so a screen repair becomes a returning customer.

Much more than a website

Not just your website. Your CRM to capture and close.

Every lead in your panel with follow-up and email to convert — your funnel, organised.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

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