Hostelería y alimentación · TePublico.NET

Management software for chocolate shops

A chocolate shop runs on gifts, treats and experiences — and a workshop enquiry nobody answered or a gift order missed at Christmas is revenue gone. Management software for chocolate shops puts an online shop, workshop booking and win-back emails in one place, so gifts sell and workshops fill all year.

Get a free quote See the platform

In brief

  • Management software for chocolate shops centres on an online shop for gifts and treats — customers order and pay from their phone, any hour.
  • Online workshop and tasting booking fills your experiences, an extra revenue stream beyond the counter.
  • An AI assistant answers the repeat questions — workshop dates, gift options, allergens, shipping — by chat and WhatsApp, at any hour.
  • Email marketing drives the gifting peaks: Christmas, Valentine's and Easter offers and win-backs, on autopilot.

A chocolate shop's year is gifts and experiences: selling treats and gift boxes, filling workshops, and making the gifting peaks count. Management software starts exactly there, with an online shop and workshop booking — customers buy gifts and book experiences from their phone, and it's all managed in one place. Fewer missed orders, fewer empty workshop places.

Around that you switch on what fills the calendar: online workshop and tasting booking for an extra revenue stream; an AI assistant that answers the repeat questions — "any workshops this month?", "do you ship?", "is it nut-free?" — on WhatsApp at any hour; and email marketing that drives the gifting peaks with Christmas, Valentine's and Easter offers and win-backs, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer who finds you buys a gift or books a workshop in a few taps, without calling. We set it up in the real language of a chocolate shop — gifts, boxes, workshops, allergens — connect it to your site, and support you closely, so you stay making chocolate, not on the phone.

The modules chocolate shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online orders & pickups

Your clients place orders with a pickup date from their phone, without jamming the phone or the counter.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of chocolate shops.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer finds a chocolate shop on Google while buying a gift or planning a treat and wants to order or book now. We connect the management software with your website and your Google Business Profile so they buy a gift or book a workshop the moment they find you, no call needed. Making that first tap effortless is what turns a "chocolate shop near me" search into a sale or a booked experience.

Frequently asked questions

Does the online shop fit how my chocolate shop works? +

Yes. We set up an online shop around your gifts, boxes and treats, with allergens and shipping, so customers order the right thing and it lands where you manage orders, without a second system.

Can it take workshop bookings? +

Yes — a great extra revenue stream. Customers book chocolate-making workshops and tastings online by date, so you fill your experiences without the back-and-forth.

Can it handle the WhatsApp questions? +

The AI assistant answers the repeat ones — workshop dates, gift options, allergens, shipping — by chat and WhatsApp at any hour, and points customers straight to buying or booking. You stop answering the same questions all day.

How does it drive the gifting peaks? +

With email marketing on autopilot: Christmas, Valentine's and Easter offers and win-backs, with ready-made templates and tracking — so the seasonal rushes bring back past customers instead of relying on footfall.

Much more than a website

Not just your website. Your business's panel.

Table bookings, every contact and your email campaigns — all in one place, no calls or notebooks.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

Management software for other sectors

Also need a website or SEO for your business?