Hostelería y alimentación · TePublico.NET

Management software for ice cream shops

An ice cream shop runs on footfall and the orders around it — the ice cream cake, the party, the event. Management software for ice cream shops puts online cake ordering, catering enquiries and win-back emails in one place, so the counter stays busy and the orders don't slip through.

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In brief

  • Management software for ice cream shops centres on online ordering of ice cream cakes and party orders — customers order from their phone, any hour.
  • Catering and event enquiries land in one place, so the parties and weddings don't get lost.
  • An AI assistant answers the repeat questions — flavours, cake options, allergens, catering — by chat and WhatsApp, at any hour.
  • Email marketing drives the season: summer offers, event reminders and win-backs, on autopilot.

An ice cream shop's day is footfall — but the money in the margin is the ice cream cake and the catering order, and those get lost on a busy counter. Management software starts exactly there, with online ordering of cakes and party orders — customers order and pay from their phone, ready to collect, no scribbled note. Fewer missed orders, fewer parties lost to the shop that made ordering easy.

Around that you switch on what grows beyond the scoop: catering and event enquiries managed in one place; an AI assistant that answers the repeat questions — "do you do ice cream cakes?", "can you cater a party?", "do you have vegan?" — on WhatsApp at any hour; and email marketing that drives the season with summer offers, event reminders and win-backs, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer who finds you orders a cake or enquires about catering in a few taps, without calling. We set it up in the real language of an ice cream shop — flavours, cakes, catering, allergens — connect it to your site, and support you closely, so you stay at the counter, not on the phone.

The modules ice cream shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online orders & pickups

Your clients place orders with a pickup date from their phone, without jamming the phone or the counter.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of ice cream shops.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer finds an ice cream shop on Google while planning a party and wants to order a cake or ask about catering now. We connect the management software with your website and your Google Business Profile so they order — cake or catering — the moment they find you, no call needed. Making that first tap effortless is what turns an "ice cream cake near me" search into a booked order.

Frequently asked questions

Does online ordering fit how my shop works? +

Yes. We set up ordering around your cakes and party orders — flavours, sizes, collection dates — so customers order the right thing and it lands where you manage orders, without a scribbled note.

Can it handle catering and event enquiries? +

Yes. Party and event enquiries land in one place with the details you need, so the weddings and birthdays don't get lost on a busy counter — the orders with the best margins.

Can it handle the WhatsApp questions? +

The AI assistant answers the repeat ones — flavours, cake options, allergens, catering — by chat and WhatsApp at any hour, and points customers straight to ordering. You stop answering the same questions during the rush.

How does it drive the season? +

With email marketing on autopilot: summer offers, event reminders and win-backs, with ready-made templates and tracking — so a first visit or order becomes a repeat customer.

Much more than a website

Not just your website. Your business's panel.

Table bookings, every contact and your email campaigns — all in one place, no calls or notebooks.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

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