Software for fireplace and stove shops

Management software for fireplace and stove shops

You didn't start your fireplace and stove shop to spend your evenings on admin. Management software for fireplace and stove shops automates the repetitive parts, starting with clients (CRM), so the panel handles the busywork and you get your time back.

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In brief: software for fireplace and stove shops

It connects with your website and your Google profile, so running your fireplace and stove shop starts where the customer finds you.
Everything in one place means fewer things dropped in your fireplace and stove shop: no booking lost, no follow-up forgotten.
Your data stays yours: exportable on any day, without asking anybody for permission.
The accountant is not replaced but fed: clean records instead of chasing at quarter end.

Every fireplace and stove shop loses time and customers in the gaps — the booking not confirmed, the message unanswered, the detail forgotten. Management software closes those gaps, beginning with what hurts most, clients (CRM), so the record, history and follow-up for every client and quote, so none slips away.

It isn't a big system you'll half-use — it's exactly the pieces your fireplace and stove shop needs: email marketing, analytics, each talking to the others on shared data. Start small, switch on more when it makes sense, and never pay for what you don't use.

It also plugs into your website, so the bookings, orders and messages you get online arrive already in your system, nothing re-typed. We configure it for your sector, hand it over working and support you, so the tech stays out of your way.

Stock here is not a number, it is a decision: what to reorder, what is sitting still, what is taking up space. Without sales per line, instinct decides.

The regular is the cheapest source of revenue there is, and usually the worst looked after. Who buys what, how often, and when a message would actually be welcome.

Purchase prices change more often than sale prices, and quietly. Cost, supplier and last price paid on the same line is what stops a range selling well and earning nothing.

The till and the website have to share one stock figure. Two separate counts mean selling online what was sold in the shop an hour earlier, and that is the message nobody wants to send.

Ready to run your business from one panel?

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The modules fireplace and stove shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

Analytics

What brings you clients and what doesn't, in a clear panel with no jargon, to decide with data.

How we do it for fireplace and stove shops, step by step

1

We look at your day-to-day

We count the enquiries arriving each week by phone, WhatsApp and website — and how many go cold.
2

We choose the modules

We leave out anything you would not use this quarter; it stays there for when you want it.
3

We set it up for your sector

We teach the assistant the questions you actually get: prices, hours, availability.
4

We connect it to your website

We make sure every form on the site drops into the panel with a note, not into an inbox.
5

We hand it over working

We train the people who will use it in one session, no manual, on real cases.

It starts where your customer finds you

A customer searching for a fireplace and stove shop wants to sort it now, not fill in forms or wait for opening hours. We connect the management software with your website and Google profile so they book, order or message on the spot — and every one lands in your system, ready.

Frequently asked questions about software for fireplace and stove shops

Does this replace my accountant? +

No, and it is not meant to. It hands the accountant clean records and takings instead of replacing them: fewer questions at quarter end, not more.

Does it integrate with my website? +

Yes. The management software connects with your website so your customers book, message you or buy from there, and it all lands straight in your panel. No website, or want a new one? We handle that too.

How long does it take to go live? +

One to two weeks in most cases. We migrate the data, configure the modules and stay close through the first week of real use — you do not stop working while it changes.

Does it handle more than one location? +

Yes. Each site keeps its own hours, staff and figures, and you still see the whole. For fireplace and stove shops with two addresses that is often the real reason to move.

Does this need a till or a barcode scanner? +

No, though it works with them. You can start from a phone and add hardware later, once the routine has stuck.

What can we do with the customer list? +

Group it by what people buy and how often, and write to a hundred rather than to everyone. That is where the response rate lives.

Can it handle more than one shop? +

With stock per shop and one overall view. Each sees its own, you see both.

Does it work on a phone behind the counter? +

Yes, and that is usually how it gets used: checking a price, looking up a customer, taking a special order while somebody waits. If it only works sitting at a desk, it stops being used within a month.

Can I start with just one module and add more later? +

Yes — that's the idea. You begin with what hurts most and switch on email marketing, analytics whenever you're ready. No migration, no starting over: it's the same platform.

How much does management software for fireplace and stove shops cost? +

It depends on the modules you switch on, but we give you a fixed quote with no surprises and you only pay for what you use. You can grow module by module.

Is my customers' data safe? +

Yes. Your data is stored securely and complies with data-protection law. You own it and can export it whenever you want — it's yours, not ours.

Much more than a website

Not just your website. Your store and CRM in one panel.

Orders, customers and email campaigns to sell again — no paid external tools.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

What fireplace and stove shops look for

If any of these is what you're after, this software is for you.

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What your management software includes

Customers who come back

Who bought what and when: the basis for an offer that doesn't go to the whole list.

Reserve and collect

Put items aside, confirm collection, send the reminder — with no paper under the till.

What actually sells

Sales by category and campaign, so the next order rests on numbers rather than a hunch.

Shall we put the day-to-day in one place?

We'll show you the modules that fit how you already work. Demo and quote, no commitment.

Management software for other sectors

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