Someone looking for a garage has a problem with the vehicle and very little patience: they type the fault, not the company name. What holds them is a price range, a slot this week, and a sign that you know their make.
Breakdowns and booked-in work are two different sets of customers. Serving both on one page loses each of them in the other's noise; kept apart, both find what they came for.
Whether it has to stay overnight decides more bookings than the price of an hour's labour. Turnaround, a replacement vehicle and the makes you work on belong next to the phone number, not on a page nobody opens.
How payment works belongs on the page: card, finance, whether the estimate costs anything and whether it comes off the repair. It is the detail that decides who gets the call when two garages look the same.
«Do you work nights? The truck has to run in the day.» A lorry standing still in daylight earns nothing, and that decides the workshop. Whether there is a night or weekend shift, what can be done with a vehicle arriving at eight in the evening and leaving at six, what has to be booked in advance, and which jobs cannot happen out of hours because they depend on third parties.
Tachograph work and test preparation is what brings a whole fleet, and hardly any workshop highlights it. Whether there is tachograph approval and what is issued, how far ahead a periodic test is prepared, what is checked beforehand so it does not come back failed, and whether the vehicle is taken to the station.
«Who authorises the repair if the truck belongs to the company?» — without that agreed, the vehicle sits waiting for a phone call. How spending authority is requested and from whom, up to what figure work proceeds without confirmation, how it is documented to bill a fleet or an insurer, and which photographs are sent before anything is touched.
Say what you do with a driver who is waiting. Somewhere to sleep, a lift into town, or a bunk in the cab with the yard gates open: a fleet manager routing a repair is thinking about the driver as much as the truck.
We think of your website as another team member: with online booking and quotes working 24/7, plus fleet and breakdowns and services and specialisms. You focus on your truck repair shop; the website handles capturing and serving.
Your website will load fast, look flawless on any phone and be easy to edit. We take care of the design, photos and copy so your truck repair shop projects the professional image it deserves.
A pretty website is no use if no one finds it. That's why your page is built optimised for SEO and local rankings: when someone searches for your truck repair shop in your city, you show up. We can also run your Google Business Profile and Google Ads campaigns.