Someone looking for a practice is usually in pain and short on patience. They want to know whether you treat this, when there is an appointment, and what will actually happen — in that order, and without having to ring.
Trust comes before price: a team with faces, real qualifications, honest reviews and a plain description of how a session goes. That is exactly what people check before they book.
Insurers, refunds and what a first session actually includes decide more visits than any explanation of the technique. Written on the page, they save the phone call most people never make.
Who you treat matters as much as what you treat: children, athletes, older patients, pregnancy, people who are nervous about it. Saying so plainly brings the right patient and spares the one you cannot help.
«Does it work the same over video?» is the doubt that stops a first session and it deserves evidence rather than conviction. Which presentations do well at a distance and which need a room, what the research says about anxiety and mood over video, what is lost and what is gained — consistency, no travel — and that moving to in-person is always possible.
«I live in another country — can you see me?» comes up constantly and hardly any practice states the rules. Which registration allows treating whom, what changes when the client is abroad and the practitioner here, what happens in a crisis thousands of kilometres away, and which local service is named before starting.
«Where do I do the session if I have no privacy at home?» is the practical obstacle nobody names. That it can be done from a car or a closed room, what is agreed if somebody walks in, whether writing can replace speaking when there is no space, and how recordings are handled — which is that there are none.
Say what you do between sessions. Whether messages are answered, how quickly, and what happens on a bad night: online therapy is chosen for access, and the boundaries around it are what a client is really assessing.
We think of your website as another team member: with online session booking working 24/7, plus booking video sessions with real availability and confidentiality, fees and cancellation. You focus on your online therapy practice; the website handles capturing and serving.
We design your website to measure — no empty templates — responsive (perfect on mobile, where nearly all your visits are), fast and easy to update yourself. You choose whether you manage it or we handle maintenance.
We optimise your website so your online therapy practice appears on Google and Google Maps when customers search nearby. Local SEO is what converts most in your sector: whoever searches wants to book now. And if you want customers from day one, we add Google Ads.
