Salud y bienestar · TePublico.NET

Management software for opticians

An opticians runs on eye tests booked and prescriptions on file — and a customer who never came back for their annual test is money and loyalty lost. Management software for opticians puts online booking, each customer's record and recall reminders in one place, so tests fill, customers come back every year and your team stops chasing appointments.

Get a free quote See the platform

In brief

  • Management software for opticians brings online eye-test booking, customer records and recall reminders into one panel, connected to your website.
  • Automatic recall reminders bring customers back for their annual test — the repeat visit an independent lives on.
  • Each customer's prescription history and preferences in one record, so nothing about their care gets lost.
  • Switch on only what you need and run it from your phone, with close support.

The day-to-day of an opticians is booking eye tests, keeping prescriptions on file and bringing customers back — and every gap costs: a no-show, an annual recall nobody sent, a prescription that's out of date. Management software automates it, starting with online eye-test booking connected to your diary: customers book by appointment type and optometrist, and automatic reminders keep the diary full.

Around that booking core you switch on what keeps customers loyal: a customer record (CRM) with each person's prescription history, preferences and recall dates, so annual reminders go out and nobody drifts to the chain; and an AI assistant that answers the repeat questions — hours, prices, "is my prescription still valid?" — by chat and WhatsApp at any hour. All sharing the same data.

It integrates with your website: the customer who finds you online books an eye test straight into your diary and lands in your records automatically. We set it up in the real language of an opticians, connect it to your site and Google profile, and stay alongside you — so you focus on eye care, not admin.

The modules opticians need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Online booking & calendar

Your clients book from their phone at any hour, with reminders that stop no-shows.

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

AI assistant

It answers your clients' repeat questions by chat and WhatsApp, at any hour.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of opticians.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

Someone needing glasses or a check-up looks for an opticians nearby and wants to book now. We connect the management software with your website and your Google Business Profile so they book an eye test the moment they find you — appointment type and optometrist included, straight into your diary. Making that first step effortless is what turns an "opticians near me" search into a customer who comes back every year.

Frequently asked questions

Does it send recall reminders for annual eye tests? +

Yes — it's the biggest win for an independent. The customer record tracks each person's recall date and the software sends automatic reminders, so customers come back for their annual test instead of drifting to the chain.

Does it keep prescription histories? +

Yes. The customer record holds each person's prescription history, preferences and recall dates, so their care is joined up and nothing gets lost. It can sit alongside any dispensing or clinical software you use.

Can customers book an eye test from my website? +

Yes. Online booking plugs into your website and Google Business Profile, so a customer books by appointment type straight into your diary — no phone call, day or night.

Is my customers' data protected? +

Yes. Data is stored securely and complies with data-protection and healthcare rules. You own it and can export it whenever you want.

Much more than a website

Not just your website. Your practice's diary and CRM.

Online appointments with reminders, every patient's record and automatic alerts that cut no-shows.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel

Management software for other sectors

Also need a website or SEO for your business?