Comercio y retail · TePublico.NET

Management software for hardware shops

A hardware shop runs on footfall and the local trade — and a customer who can't find you or check stock online walks to the big box instead. Management software for hardware shops puts an online catalogue with click-and-collect, trade accounts and win-back emails in one place, so your local trade keeps coming to you.

In brief

  • Management software for hardware shops centres on an online catalogue with click-and-collect — customers check stock and reserve from their phone, any hour.
  • Trade accounts and quotes keep your tradespeople ordering from you, not the big box out of town.
  • An AI assistant answers the repeat questions — stock, prices, services like key cutting, hours — by chat and WhatsApp, at any hour.
  • Email marketing brings customers back: new stock, trade offers and seasonal reminders, on autopilot.

A hardware shop's day is the counter and the trade: serving footfall, taking trade orders, and not losing the sale because a customer couldn't check stock online. Management software starts exactly there, with an online catalogue and click-and-collect — customers check stock and reserve from their phone, then pick up in minutes. Fewer "do you have it?" calls, fewer sales lost to the big box.

Around that you switch on what holds the local trade: trade accounts and quotes that keep your tradespeople ordering from you; an AI assistant that answers the repeat questions — "do you stock this?", "how much?", "do you cut keys?" — on WhatsApp at any hour; and email marketing that brings customers back with new stock, trade offers and seasonal reminders, on autopilot. All on the same data.

It integrates with your website and your Google profile: the customer mid-job who finds you checks stock and reserves in a few taps, without calling. We set it up in the real language of a hardware shop — ranges, click-and-collect, trade accounts — connect it to your site, and support you closely, so you stay at the counter, not on the phone.

The modules hardware shops need

Start with the one that hurts most and switch on the rest when you're ready — they all share the same data.

Starts here

Clients (CRM)

The record, history and follow-up for every client and quote, so none slips away.

Email marketing

Campaigns and automations to bring clients back, with ready-made templates and tracking.

Analytics

What brings you clients and what doesn't, in a clear panel with no jargon, to decide with data.

How we do it, step by step

  1. 1

    We look at your day-to-day

    We map how you work today and where your time and customers leak away.

  2. 2

    We choose the modules

    We start with what hurts most and leave the rest ready to click on later.

  3. 3

    We set it up for your sector

    We tune the software to the real language and needs of hardware shops.

  4. 4

    We connect it to your website

    So managing starts where the customer finds you: your website and Google profile.

  5. 5

    We hand it over working

    Simple training and close support so you get value from day one.

It starts where your customer finds you

A customer finds a hardware shop on Google mid-job and wants to check stock and collect now. We connect the management software with your website and your Google Business Profile so they reserve — product and pickup — the moment they find you, no call needed. Making that first tap effortless is what turns a "hardware shop near me" search into footfall you'd otherwise lose to the big box.

Frequently asked questions

Does the online catalogue fit how my shop works? +

Yes. We set up an online catalogue and click-and-collect around your ranges, so customers check stock and reserve, and it lands where you manage the counter, without a second system.

Can it handle trade accounts? +

Yes — and it's how you hold the local trade. Trade customers order on account with agreed pricing and quotes, so they keep coming to you instead of the big box out of town.

Can it handle the WhatsApp questions? +

The AI assistant answers the repeat ones — stock, prices, services like key cutting, hours — by chat and WhatsApp at any hour, and points customers straight to click-and-collect. You stop answering the same questions at the counter.

How does it bring customers back? +

With email marketing on autopilot: new stock, trade offers and seasonal reminders, with ready-made templates and tracking — so a first sale becomes a loyal, repeat customer.

Much more than a website

Not just your website. Your store and CRM in one panel.

Orders, customers and email campaigns to sell again — no paid external tools.

Customer CRM

Every contact that comes through your website lands in your panel, with follow-up and notes. Nothing gets lost.

Bookings & appointments

Online diary with automatic reminders. Your customers book themselves, you see your calendar fill up.

Email marketing

Your own campaigns and lists to build loyalty and sell again, with no paid external tools.

AI assistant

A smart chat serves and captures customers on your website 24/7, and passes the interested ones to your CRM.

Clear analytics

How many visit you and where they come from, with no jargon or annoying cookies. Decisions backed by data.

All under your brand, in one place.

I want my panel